You can use the premium ad to make your ad stand out in the listings as it gives you more visibility and a better chance of selling. There are three types of premium ad you can choose, so it’s good to know the different premium ad types and what they do. It makes selecting a premium ad type easier for you.
Here are few FAQ’s for the premium ad listings.
1. Who can use Dockyea Premium Paid Ads?
Any individual or business who wants to promote its Ad listing can opt for Dockyea Premium Listings.
2. Why should you use Dockyea Premium Ads?
Premium ads help you make your ad more visible, reach out to more consumers and sell your product or service faster.
3. How can one select their product or service to be a Premium Ad?
To opt for a Premium ad, you need to first start posting your ad on Dockyea. As part of the Post ad flow, you will have an option to either post your ad as a FREE ad or a Premium paid ad. At this stage, you can select for a Premium ad option (Urgent, Featured or Premium).
4. How many types of Premium Ads are there?
There are 3 types of Premium ads:
Urgent ad - The “Urgent” ad type puts a tag on your ad for 7 days, to let people know you need to sell quickly. This ad will be displayed on the top of the respective category page.
Featured ad - If you feature your ad, your ad will be displayed at the top of the listings on respective category page and will be tagged as “Featured” and will be displayed for 14 days.
Premium ad – The Premium ad will feature your ad on the Dockyea homepage. This means everyone will be able to see it, even if they don’t run a search or look in the category you posted in. Additionally, your ad will be displayed on Top of the page and also in the middle of the respective category page for maximum visibility. This ad will be marked as “Premium” ad. This feature is on for 30 days.
5. How can I recognise a Premium Ad?
All Premium Ads are easily recognizable.
Urgent ad: This type of ad are displayed in middle of the listings in each category’s ad results. They are marked as Urgent with Red background to increase the visibility and let the buyers know that you want to sell it fast.
Featured ad: This type of ad right at the Top of each category’s ad results. They are marked as Featured to increase the visibility and are highlighted in dark grey colour to standout.
Premium ad: These types of ad type are marked as Premium and are displayed on homepage, Top of each category’s ad results. They are further highlighted in Green to increase its visibility and are marked as Premium.
6. How do I pay for Premium Ads on Dockyea?
Currently, we offer 4 modes of payment options for Premium ads:
You can choose either of these options to pay for your Premium Ad. More details about these are part of the Post Ad process on Dockyea
7. How long does my Ad remain as a Premium Ad?
All Premium ads currently whether Urgent ad, Featured ad or Premium ad stay as a Paid Ad on the website & mobile for 7 days, 14 days and 30 days respectively based on your ad category. And after that, your ad will continue to be active on the site for another 120 days as a normal ad. ( Not in a premium position).
8. Do Premium Ads immediately get active once I have paid for it?
All Premium ads go live to site in 24 Hours of the ad being posted.
9. Can I get a refund for my premium ad and what else should I know?
You also won’t be able to remove or change the ad category from the ad or transfer it to another ad. If you don’t like the way it works, you’ll have to delete your ad and post a new one.
The premium ads will rotate on the site to give everyone the same visibility. Hundreds of ads are featured on the site, and since we can’t put them all on the first page, they rotate to allow all ads to be shown on the first page as some point.
10. Can I see or manage my Premium Ads?
Yes you can check your Premium ads as well as edit them as and when required from My Account section.
11. Can I post an Ad with a higher fee in a category with a lower fee?
No you cannot. That would be misleading and would not be very helpful as the ability for relevant consumers to see your ad in the right category would be lost. Thereby losing all the benefits of the Premium ad position. However you can post a new ad and choose another ad category if you feel so.
12. Can I continue to post free Ads on Dockyea?
Yes, you can continue to post free ads on Dockyea.
13. Can I renew my Premium Ad?
Yes, you can renew your Premium ad.
Hope the above information has been helpful in better understanding how Dockyea Premium Ads. If you have any other question or need any help, please write to us at firstname.lastname@example.org we will get back you soon. If you are existing seller, please do mention your Ad-id in all the communications send to us.